All non-partnership appointments require the stated deposit to be paid at the time of booking. Your deposit will be applied to the current appointment. If your deposit is not paid within 12 hours of scheduling your appointment it will be canceled. Your deposit will not be refunded if you cancel your appointment for any reason and it will not be applied to your next appointment. If you no call no show your card will be charged the remaining 50% price of your service.
If you are late for your appointment you have the option to receive the remaining time towards your service at full price or you can reschedule and pay a $20 reschedule fee. It’s no refund for your deposit. The $20 will be applied to the deposit for your next service.
If you have a Groupon and you no call/no show for your appointment you will be required to pay the difference between the Groupon price and the regular price of your service (not to exceed $20). After your second no show you will be required to pay the full price of your service when you schedule regardless of if you have a Groupon/Massage Advantage voucher.
By scheduling an appointment you agree to the terms of this Deposit/Refund/Cancellation Policy
VSB Massage is by appointment only. Please Call (757) 287-7357 first to ensure we have the availability you are looking for before you purchase a Groupon.
If we are unable to pick up the phone text the same number with your first and last name, email address, cell number and at least two desired dates and times. Nine times out of ten we can accommodate your first choice. Please allow at least 30mins to 1 hour for someone to get back to you back to schedule before you purchase. If you already have a Groupon you may book online for the next available appointment.
Unfortunately, VSB will not be able to accept more than one voucher per service from the same person in a 180 day period per Groupon guidelines.
Purchasing multiple vouchers for the same service for the same person within a 180 day period is not allowed per Groupon guidelines. Using more than one Groupon purchased by the same person on the same day is not allowed. VSB Groupons are subject to availability, because of this trying to use Groupons for a special occasion such as a birthday, weddings, out of town guest or special outtings with family and friends are strongly discouraged. Most Groupons have group packages to accommodate groups or pairs for this reason.
Client A cannot purchase 3 Swedish Massage vouchers for themselves in a 180 period, however, Client A can purchase 3 Swedish Massage vouchers within a 180 day period and give 2 as a gift. These vouchers cannot be used in the same day.